Parchment
Customer Service Information
Customer Service Information
If you require assistance, please contact our Customer Service Department at
If you are calling about an existing order, please have your 9-character Order Number available when you call.
| Our Customer Service hours of operation are: |
7:00 a.m. to 7:00 p.m. CT Monday - Friday |
| Our General Mailing Address is: |
Credentials Solutions, LLC 570 Lake Cook Road, Suite 250 Deerfield, IL 60015 |
| Transcript Authorization forms should be faxed to: | The Fax Number in the upper right corner of the form |
| The Mailing Address for Transcript Authorization forms is: | The Name/Address shown in the upper left corner of the form |
| You May Check the Status of Your Order At: | Check the Status of My Order |
| Contact Parchment Support: | Help Center |